Job Description
Launch your career in customer service with our comprehensive paid training program! ConnectCare Solutions is seeking motivated individuals for our Customer Service Representative positions in Indianapolis, Indiana. No experience is necessary – we provide all the training you need to succeed. Join our award-winning team and enjoy competitive pay, benefits, and growth opportunities.
What We Offer:
- 4 weeks of paid hands-on training
- Competitive hourly wage ($18-$22)
- Comprehensive health benefits
- Clear career advancement path
- Modern, supportive work environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for call handling and satisfaction
- Stay updated on product knowledge and company policies
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills (written/verbal)
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to our downtown office