Job Description
Launch your career in customer service with no experience required! ClientFirst Solutions is seeking motivated individuals for our paid training program in Washington, Ohio. We provide comprehensive on-the-job training to develop your skills in communication, problem-solving, and client support. Join our award-winning team and enjoy competitive pay, benefits, and growth opportunities. Perfect for recent graduates or career changers!
Why Join Us?
- Full paid training program (4 weeks)
- Health/dental/vision benefits
- 401(k) with company match
- Paid time off
- Career advancement pathways
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Collaborate with team members to resolve complex cases
- Meet performance metrics for call quality and resolution time
- Continuously improve product knowledge
- Uphold company service standards and policies
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and listening skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Customer-focused attitude and empathy
- Reliable transportation to our Washington office
- Pass background check and drug screen