Job Description
Join our award-winning customer service team in Jacksonville, FL! We're seeking passionate part-time Customer Service Representatives to deliver exceptional experiences. Enjoy competitive pay, flexible scheduling, and comprehensive paid training designed to accelerate your career growth. This is your opportunity to develop valuable communication skills while making a real impact in a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, product, and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet quality and productivity benchmarks
- Collaborate with team to improve customer satisfaction
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Available to work evenings/weekends as needed