Job Description
Join ClientFirst Solutions as a Part-Time Customer Service Representative and launch your career in one of Indianapolis's fastest-growing support hubs! We're seeking empathetic communicators to deliver exceptional service while receiving industry-leading paid training. Enjoy flexible schedules, competitive pay, and a culture that prioritizes your growth.
What We Offer:
- Comprehensive paid training program (no experience needed!)
- Flexible part-time hours (20-30 hrs/week)
- Competitive hourly wage + performance incentives
- Clear career advancement path to senior roles
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Update customer records and maintain detailed documentation
- Collaborate with team members to resolve complex cases
- Meet/exceed customer satisfaction and performance metrics
- Participate in ongoing training to refine skills
Qualifications
- High school diploma or equivalent (college preferred)
- Strong written/verbal communication skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Reliability and punctuality for scheduled shifts
- Positive attitude and willingness to learn