Job Description
Join our award-winning customer service team in Atlanta! We're seeking passionate individuals to deliver exceptional support during weekend shifts. Enjoy a collaborative environment with competitive pay, comprehensive benefits, and career growth opportunities. Our state-of-the-art facility offers modern amenities and flexible scheduling to support your work-life balance.
Why Join Us?
• Weekly pay with performance bonuses
• Medical, dental, and vision insurance
• Paid training and career development
• On-site fitness center and relaxation lounge
• Employee referral program
Event Details:
📅 Saturday, June 15, 2024 | 9:00 AM - 2:00 PM
📍 455 Techwood Drive NW, Atlanta, GA 30313
🎯 Walk-ins welcome! Bring your resume and photo ID.
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (quality, speed, adherence)
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and security standards
- Participate in ongoing training and coaching sessions
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service or call center experience
- Strong communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Proficiency with Windows OS and basic software
- Flexible availability for weekends (Sat/Sun)
- Positive attitude and problem-solving mindset
- Background check and drug screen required