Job Description
Join our award-winning team as a Weekend Customer Service Representative in sunny San Diego! We're seeking energetic professionals to deliver exceptional support to our local community while enjoying a flexible weekend schedule. Enjoy competitive pay, comprehensive training, and a vibrant team environment. Apply today and transform your weekends into rewarding career growth!
Responsibilities
- Handle inbound/outbound calls and digital inquiries with professionalism
- Resolve customer concerns using empathetic communication
- Document interactions accurately in CRM systems
- Collaborate with team members to escalate complex issues
- Meet/exceed performance metrics for resolution time and satisfaction
- Support weekend events and promotions as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with CRM software and Microsoft Office
- Ability to work flexible weekend shifts (Sat/Sun)
- Positive attitude and problem-solving mindset
- Basic computer literacy and typing skills