Job Description
Join Our Weekend Hiring Event for Customer Service Champions!
Apex Solutions Group is hosting an exclusive hiring event for passionate Customer Service Representatives seeking weekend shifts in Denver. We offer competitive pay, comprehensive training, and a supportive environment where your voice matters. Perfect for students, parents, or anyone seeking work-life balance!
Why Join Us?
- Flexible weekend schedule (Saturday/Sunday)
- Starting pay of $22-$28/hour + performance bonuses
- Immediate health benefits eligibility
- Clear career advancement pathways
- Modern downtown Denver office with free parking
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently while maintaining high CSAT scores
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams for complex issues
- Identify process improvement opportunities
- Adhere to compliance and security protocols
- Participate in bi-weekly team meetings
Qualifications
- 1+ years of customer service experience
- Exceptional communication and active listening skills
- Ability to work independently in a fast-paced environment
- Proficiency with CRM software (Salesforce preferred)
- High school diploma or equivalent (college degree a plus)
- Flexible availability for weekend shifts (6 AM - 6 PM)
- Problem-solving mindset with attention to detail
- Basic technical troubleshooting abilities