Job Description
Join Our Weekend Team! Hiring Event for Customer Service Reps in Oakland, CA
Are you a people person with weekend availability? Oakland Customer Service Solutions is hosting a hiring event for passionate Customer Service Representatives to join our dynamic weekend team! Enjoy competitive pay, flexible scheduling, and career growth opportunities while serving diverse communities.
Why Join Us?
- Competitive hourly pay ($22.50-$28.00)
- Weekend shift flexibility (Sat-Sun 8am-6pm)
- Comprehensive training program
- Health benefits (after 90 days)
- Clear career advancement path
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues
- Process transactions and update customer records
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Document interactions in CRM systems
- Identify upsell opportunities for product improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficient in typing (40+ WPM)
- Strong problem-solving abilities
- Excellent communication skills
- Ability to work independently on weekends
- Basic knowledge of Microsoft Office Suite
- Positive attitude under pressure