Job Description
Join our award-winning customer service team in Virginia Beach and get paid weekly! Coastal Connect Solutions is seeking energetic individuals to deliver exceptional support experiences. Enjoy competitive pay, flexible scheduling, and comprehensive training. We offer immediate start opportunities with no experience required.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Comfortable working in fast-paced environment
- Reliable transportation to Virginia Beach office
- Flexible availability including weekends
- Previous customer service experience preferred