Job Description
Join ConnectServe Solutions' award-winning customer service team in Detroit and transform your career with weekly paychecks! We're hosting an exclusive hiring event for motivated individuals seeking stable income and growth opportunities. Enjoy competitive wages, comprehensive benefits, and a supportive work environment designed for success. No experience necessary – we provide paid training to launch your career in the thriving call center industry.
Why Join Us?
- Weekly pay with direct deposit
- Health, dental, and vision insurance
- 401(k) with company match
- Clear career advancement paths
- Modern downtown Detroit workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM software and knowledge bases
- Document interactions accurately in customer records
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Reliable transportation to downtown Detroit
- Flexible availability including evenings/weekends
- Positive attitude and customer-first mindset