Job Description
Join our award-winning team as a Customer Service Representative in sunny Jacksonville, FL! We're offering weekly pay and comprehensive paid training to kickstart your career in customer service. Enjoy competitive hourly rates, flexible scheduling options, and a supportive work environment designed for growth. Benefits include health insurance, retirement plans, and advancement opportunities. No experience necessary – we provide all the tools you need to succeed!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Process orders, returns, and service requests using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Document interactions accurately in our customer database
- Meet and exceed performance metrics for call quality and resolution time
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with typing speed of 35+ WPM
- Positive attitude and problem-solving mindset
- Willingness to complete paid training program
- No prior experience required – training provided!