Job Description
Join Our Jacksonville Team: Weekly Pay & Immediate Start!
Ready to launch your career in customer service? Apex Solutions Group is seeking energetic Customer Service Representatives for our Jacksonville call center. Enjoy competitive weekly pay, comprehensive training, and a dynamic team environment. No experience necessary – we provide all the tools you need to succeed!
Why Work With Us?
- Weekly pay (every Friday!)
- Immediate start available
- Comprehensive benefits package
- Career advancement opportunities
- Modern, downtown Jacksonville location
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team to improve customer experience
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills and active listening
- Ability to navigate multiple software systems simultaneously
- Reliable high-speed internet connection for remote options
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Previous customer service experience preferred