Job Description
Join CityConnect Solutions as a Customer Service Representative in vibrant San Francisco! We're hiring for immediate roles with weekly pay and comprehensive benefits. As a key member of our dynamic team, you'll deliver exceptional support to clients while advancing your career in a fast-paced environment. Our modern downtown office offers flexible scheduling, paid training, and career growth opportunities. Don't miss our exclusive hiring event – apply today to start earning next week!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding accounts, services, and billing
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics for call quality and resolution
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent required
- 6 months+ customer service experience preferred
- Strong communication and problem-solving skills
- Ability to navigate multiple software systems
- Flexibility to work evenings/weekends as needed
- Positive attitude and team-oriented mindset
- Reliable transportation to downtown SF location