Job Description
Are you looking for a rewarding career with weekly pay and a supportive environment? Tampa Support Hub is hosting a special Hiring Event to fill multiple Customer Service Representative positions immediately. We value our team members and offer competitive hourly rates, comprehensive benefits, and clear pathways for career advancement.
Join us in Tampa, FL, and become part of a company that puts people first. Whether you are an experienced professional or just starting your career, we have a place for you.
Responsibilities
- Answer inbound customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Assist customers with product information, account details, and service requests.
- Document all customer interactions and transactions accurately in the CRM system.
- Collaborate with team leads and other departments to ensure smooth operations.
- Identify opportunities to upsell or cross-sell products based on customer needs.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory (training provided).
- Strong verbal and written communication skills.
- Proficiency in basic computer applications and typing.
- Ability to work in a fast-paced, high-volume environment.
- Reliable transportation is a plus.