Job Description
Join our award-winning customer service team in Detroit and enjoy weekly pay with no hidden fees! We're seeking empathetic and motivated individuals to deliver exceptional support to our diverse client base. As a Customer Service Representative, you'll be the voice of our brand—resolving inquiries, building relationships, and driving customer satisfaction. We provide comprehensive paid training, career advancement opportunities, and a supportive work environment. Why Apply?
• Weekly Pay – Get paid every Friday!
• Paid Training – No experience required!
• Comprehensive Benefits – Health, dental, and retirement plans available.
• Growth Opportunities – Clear path to team lead/supervisor roles.
• Modern Office – Collaborative downtown Detroit location with free parking.
Ready to start a rewarding career with a company that invests in its people? Apply today!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Document interactions and maintain accurate customer records in CRM systems
- Collaborate with technical teams to resolve complex issues
- Meet/exceed performance metrics for call quality and resolution times
- Identify upsell opportunities and promote company products/services
- Participate in ongoing training to enhance product knowledge and skills
- Contribute to team goals by supporting cross-functional initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience (new grads welcome)
- Strong verbal/written communication and active listening skills
- Proficiency with Microsoft Office and CRM software (training provided)
- Ability to work flexible shifts including evenings/weekends
- Typing speed of 40+ WPM with high accuracy
- Passion for helping others and problem-solving
- Must pass background check and drug screen