Job Description
Join our award-winning team in Jacksonville, FL as a Customer Service Representative and enjoy the stability of weekly pay with comprehensive paid training! We're seeking empathetic professionals to deliver exceptional support while building rewarding careers. Our modern office offers collaborative environments and growth opportunities for dedicated individuals. Benefit from industry-leading onboarding and advancement paths – no experience necessary!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Process transactions and troubleshoot technical issues using CRM systems
- Document interactions accurately in customer databases
- Meet performance metrics for resolution time and customer satisfaction
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and security standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication skills in English (Spanish bilingual a plus)
- Ability to multitask in fast-paced environments
- Basic computer proficiency with willingness to learn new software
- Positive attitude with problem-solving mindset
- Reliable transportation to Jacksonville office
- No prior experience required – paid training provided!