Job Description
Are you a people person looking for a stable job with immediate income? Premier Support Solutions is currently hiring dedicated Customer Service Representatives in Wichita, Kansas.
We believe in rewarding hard work immediately. That’s why we offer a competitive salary and weekly paychecks so you can manage your finances with ease.
As a top-tier call center, we are looking for individuals who can handle high-volume inquiries with a smile. Join a team that values your time and effort.
Why Join Us?
- Weekly Payroll: Get paid every Friday with no waiting.
- Competitive Pay: $16 - $22 per hour based on experience.
- Modern Environment: State-of-the-art facility in the heart of Wichita.
- Benefits: Medical, Dental, and Vision insurance available after 90 days.
Responsibilities
- Answer incoming customer calls and emails regarding products and services.
- Resolve customer complaints and inquiries in a professional and timely manner.
- Accurately document customer interactions and account information into the CRM system.
- Provide accurate information about pricing, promotions, and service plans.
- Collaborate with team leads to improve service quality and customer satisfaction scores.
- Handle escalations and complex issues according to company protocol.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in customer service, call centers, or retail is preferred.
- Strong verbal communication and active listening skills.
- Ability to type 35+ WPM with high accuracy.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to remain calm under pressure and handle difficult callers.
- Must be authorized to work in the United States.