Job Description
Join our award-winning customer service team and get paid DAILY! We're seeking passionate representatives to deliver exceptional support to clients in the Washington DC area. With immediate start opportunities and flexible scheduling, this role is perfect for those seeking financial flexibility without waiting for bi-weekly paychecks.
Why Choose Us?
- Same-day pay via PayActiv
- Comprehensive training provided
- Performance-based bonuses
- Modern remote-friendly work environment
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (CSAT, FCR, AHT)
- Collaborate with team leads to improve service quality
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal/written communication skills
- Proficiency with Windows OS and CRM software
- Ability to work rotating weekends/holidays
- Pass background check and drug screen
- Authorized to work in the United States