Job Description
Launch your career in customer service at our exclusive Philadelphia Hiring Event! We're seeking motivated individuals for entry-level call center roles with zero experience required. Join our award-winning team and receive paid training, competitive benefits, and growth opportunities.
Event Details:
Date: October 15, 2023
Time: 9:00 AM - 5:00 PM
Location: 1500 Market Street, Suite 100, Philadelphia, PA 19102
As a Call Center Agent, you'll be the voice of our clients, delivering exceptional support through phone, chat, and email. We offer comprehensive onboarding, performance bonuses, and a supportive team environment.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions in CRM systems with precision
- Meet performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and confidentiality standards
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Clear communication skills and active listening ability
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (including weekends)
- Reliable transportation to our Philadelphia location