Job Description
Start your career in customer service with our paid training program! No experience required – we provide all the tools you need to succeed. Join our dynamic Fresno team and become part of a company that invests in its people.
What We Offer:
- Comprehensive 4-week paid training program
- Competitive hourly wage with performance bonuses
- Health benefits, paid time off, and retirement plans
- Clear career advancement paths
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve inquiries using company systems and protocols
- Document interactions in CRM software accurately
- Meet performance metrics for call quality and speed
- Collaborate with team members on complex issues
- Adhere to compliance and security guidelines
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and listening skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Pass background check and drug screening