Job Description
Join Chicago's fastest-growing customer service team! ConnectServe Solutions is hiring motivated individuals for our entry-level call center positions with paid training and no experience required. Launch your career in a supportive environment where your growth is our priority. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement.
Why Join Us?
- Full paid training program (2 weeks)
- Flexible scheduling options
- Health, dental, and vision insurance
- 401(k) with company match
- Performance-based bonuses
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries using CRM systems
- Document interactions in company databases
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team to improve service processes
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication skills (written/spoken)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Customer-focused mindset
- No prior experience required
- Must pass background check