Job Description
Launch your career in customer service with our exclusive hiring event for entry-level call center positions! Join our dynamic team at Customer Connect Solutions, where we empower new talent with comprehensive training and growth opportunities. No experience required – we provide all the tools you need to succeed in a fast-paced, supportive environment. Event Details: August 15-17 | 9 AM - 4 PM | 456 Tech Park Drive, Raleigh, NC Enjoy competitive pay, benefits, and a collaborative culture focused on your development. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and provide accurate information
- Document interactions in CRM systems with precision
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to enhance service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training and coaching sessions
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Raleigh facility
- Flexible availability including weekends (if needed)
- No prior experience necessary – training provided!