Job Description
Join Fort Worth's fastest-growing customer service team! Customer Connect Solutions is hosting a hiring event for motivated individuals seeking entry-level call center positions. No experience required – we provide comprehensive paid training and career advancement opportunities. Enjoy competitive pay, health benefits, and a dynamic work culture in the heart of Texas.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Document interactions accurately in company databases
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Pass background/drug screening
- 18+ years of age