Job Description
Launch your career in customer service with ConnectCare Solutions! We're hosting a exclusive hiring event for motivated entry-level professionals to join our award-winning call center team. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive team environment. Event Details: October 15, 2023 | 9 AM - 3 PM | 789 Service Drive, Sacramento, CA. Walk-ins welcome! Positions also available in Pennsylvania – mention 'PA' at check-in.
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members for continuous improvement
- Adhere to company compliance protocols
- Participate in ongoing skills development
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to multitask in fast-paced settings
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and customer-first mindset
- Reliable transportation to event location
- Pass background/drug screening