Job Description
Join our award-winning customer service team in Houston! We're seeking motivated individuals with no prior experience to launch their careers in call center operations. Enjoy comprehensive paid training, competitive benefits, and a supportive team environment. Grow professionally while making a real impact on customer satisfaction.
Why Choose Us?
- Full paid training program (4 weeks)
- Clear career advancement path
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve inquiries using CRM software
- Document interactions accurately in company systems
- Meet daily performance metrics (call volume, quality)
- Collaborate with team members for issue escalation
- Adhere to compliance and security protocols
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (GED)
- No experience required – training provided
- Strong communication skills (verbal/written)
- Basic computer proficiency
- Ability to work flexible shifts
- Problem-solving mindset
- Positive attitude and teamwork focus
- Pass background check/drug screen