Job Description
Launch your career in customer service with ConnectSphere Solutions! We're hosting an exclusive hiring event for motivated individuals seeking no-experience call center positions in Raleigh, NC. Join our dynamic team and gain valuable skills while serving diverse clients across the US. Full training provided!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (handle time, quality)
- Collaborate with team members to improve processes
- Adhere to company compliance and security protocols
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (GED)
- Strong communication skills and active listening
- Basic computer proficiency (Windows, typing)
- Reliable internet connection for remote work options
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset