Job Description
Join our dynamic team at ConnectSphere Communications! We're hosting an exclusive hiring event for motivated individuals seeking entry-level call center opportunities in Oklahoma City and Florida. No experience necessary – we provide comprehensive training to launch your career in customer service.
Why Join Us?
- Competitive hourly pay with performance-based bonuses
- Health benefits, paid time off, and retirement plans
- Clear career advancement paths to team lead/supervisor roles
- Modern work environment with flexible scheduling options
- Ongoing professional development programs
Event Details:
- Date: October 20, 2023
- Time: 9:00 AM - 4:00 PM
- Location: 123 Business Park Dr, Oklahoma City, OK 73101
Bring your resume and positive attitude! Open to candidates in Oklahoma and Florida.
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service-related issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call handling, CSAT)
- Collaborate with team members to improve service quality
- Participate in ongoing training and coaching sessions
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Basic computer proficiency and typing accuracy
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Must be authorized to work in the United States
- No prior experience needed – training provided!