Job Description
Launch your career in customer service with our paid training program! CustomerConnect Solutions is seeking motivated Entry-Level Call Center Representatives in Columbus, OH. Join a supportive team where you'll develop valuable skills while helping customers. No experience required – we provide comprehensive paid training to set you up for success. Enjoy competitive pay, benefits, and growth opportunities in a dynamic work environment.
Responsibilities
- Handle inbound/outbound calls to resolve customer inquiries and provide support
- Document interactions and update customer records accurately
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to share best practices
- Adhere to company protocols and compliance standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 25+ words per minute
- Comfortable operating in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Must pass background check and drug screen