Job Description
Join our award-winning customer service team in Louisville! We're hiring motivated individuals for immediate call center positions with zero experience required. Enjoy competitive pay, comprehensive training, and career advancement opportunities. Work in a supportive environment where your success is our priority.
Why Join Us?
- Free paid training program
- Health benefits after 60 days
- Performance-based bonuses
- Modern downtown workspace
- Flexible shift options
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and provide accurate information
- Document interactions in CRM systems
- Meet daily performance metrics (calls handled, resolution time)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training sessions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown location
- Availability to work evenings/weekends as needed