Job Description
Launch your career in customer service with our paid training program! GlobalConnect Solutions is seeking motivated Entry-Level Call Center Representatives in Washington, GA. No experience required – we provide comprehensive paid training to equip you with the skills needed to succeed. Enjoy competitive pay, performance bonuses, and a supportive team environment. Join our award-winning customer service team and start your journey toward growth opportunities today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services using CRM systems
- Document interactions accurately in customer databases
- Meet daily performance metrics (call volume, quality, resolution time)
- Collaborate with team members to improve customer experience
- Participate in ongoing training and skill development sessions
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability (30+ WPM)
- Customer service mindset with problem-solving aptitude
- Reliable transportation to Washington, GA location
- Ability to work flexible shifts (including weekends)
- Positive attitude and eagerness to learn