Job Description
Join our award-winning customer service team in New Orleans! No experience is required – we provide comprehensive paid training to launch your career. Delta Customer Solutions is seeking motivated individuals who thrive in dynamic environments. Enjoy competitive pay, benefits, and growth opportunities in a supportive workplace culture. Apply today to start your journey in customer service excellence!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Meet performance metrics for call quality and resolution times
- Utilize CRM software to document interactions and track progress
- Collaborate with team members to enhance service delivery
- Participate in ongoing training and development programs
Qualifications
- No prior experience required – we train from scratch!
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Positive attitude and problem-solving mindset
- Reliable internet access for remote training components
- Must pass background check and drug screening