Job Description
Join our award-winning customer service team at Global Customer Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level call center opportunities in Austin, TX. No experience necessary – we provide comprehensive training and career growth paths. Enjoy competitive pay, flexible schedules, and a supportive team environment. Apply now to secure your spot at our on-site interview event!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality scores)
- Collaborate with team members to resolve complex issues
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation)
- Positive attitude with problem-solving mindset
- Ability to work flexible hours including evenings/weekends
- Pass background check and drug screen
- USTech certification preferred (training provided)