Job Description
Launch your career in customer service with no experience required! ClientFirst Solutions is hiring immediately for entry-level Call Center Representatives in Cleveland, OH. Join our award-winning team and gain valuable skills while supporting Fortune 500 clients.
What We Offer:
- Comprehensive paid training program
- Immediate start date (no waiting!)
- Health benefits, 401(k) matching, and paid time off
- Clear career advancement path
- Modern downtown Cleveland workspace
If you're a motivated communicator ready to start your professional journey, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve customer issues using CRM systems and knowledge bases
- Meet performance metrics (call handling time, resolution rates)
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Ability to type 30+ WPM
- Basic computer proficiency (Windows, browsers, email)
- Positive attitude and problem-solving mindset
- No prior experience required – we train you!
- Reliable transportation to downtown Cleveland