Job Description
Launch your customer service career in sunny Long Beach! ConnectSphere Solutions is hosting a no-experience-required hiring event for motivated individuals to join our award-winning call center team. Enjoy competitive pay, comprehensive training, and growth opportunities in a supportive environment. Perfect for career changers and recent graduates!
What We Offer:
- Full-time benefits including health insurance and 401(k)
- Paid training program with certification
- Performance-based bonuses and incentives
- Modern downtown Long Beach workspace
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM software and knowledge base
- Document interactions accurately in customer profiles
- Meet daily performance metrics (handle time, quality scores)
- Collaborate with team to improve service processes
- Adhere to company compliance and privacy policies
- Participate in ongoing training and skill development
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Long Beach
- Ability to work flexible shifts (including weekends)
- Pass background check and drug screening