Job Description
Launch your career with ConnectCare Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level call center opportunities in Jacksonville, FL. No experience necessary – we provide comprehensive training and career growth paths. Join our award-winning team delivering exceptional customer experiences while building valuable skills for future advancement.
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and quality
- Collaborate with team members to enhance service delivery
- Adhere to compliance protocols and security standards
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and customer-focused mindset
- Reliable transportation to our Jacksonville facility