Job Description
Join our dynamic team at Customer Connect Solutions – we're hosting an exclusive hiring event for motivated individuals seeking to launch their careers in customer service! No prior experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Oakland. This is your opportunity to build valuable skills while making a difference in customers' lives.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in our CRM system
- Meet performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory requirements
Qualifications
- No previous experience required – training provided
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to work in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our Oakland location