Job Description
Launch your career in customer service with our fully paid training program! No experience needed – we provide comprehensive training to equip you with the skills for success. Join our dynamic Portland team and enjoy competitive pay, career advancement opportunities, and a supportive work environment. If you're a motivated communicator ready to grow with us, apply today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using our proprietary CRM system and knowledge base
- Document interactions accurately in real-time
- Meet/exceed performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory compliance standards
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (typing, navigation)
- Ability to work in a fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to our downtown Portland location