Job Description
Launch your career in customer service with our paid training program! No experience required to join our Fort Worth call center team. We're seeking enthusiastic individuals to handle inbound/outbound calls, resolve customer inquiries, and deliver exceptional service. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement. Training starts immediately – apply today!
Responsibilities
- Handle high-volume inbound/outbound customer calls
- Resolve billing, technical, and service inquiries
- Document interactions in CRM systems
- Meet/exceed performance metrics (call time, quality)
- Collaborate with team members to resolve complex issues
- Adhere to compliance and security protocols
Qualifications
- No prior experience required
- High school diploma or GED equivalent
- Strong verbal communication skills
- Ability to type 30+ WPM
- Customer-focused mindset
- Reliable internet connection for remote work
- Flexible availability (weekends/holidays as needed)