Job Description
Launch your career in customer service with no experience required! Customer Connect Solutions is hiring motivated individuals for our paid training program in Charlotte, NC. Join our dynamic team and develop valuable skills while earning competitive wages. Enjoy comprehensive benefits, growth opportunities, and a supportive work environment. Apply today to start your journey in one of the most in-demand industries!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – we provide full training!
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening
- Authorized to work in the United States