Job Description
Ready to launch your career in customer service? Join our dynamic team at Coastal Solutions Group!
We're hosting an exclusive hiring event for motivated individuals seeking entry-level Customer Service Representative positions in Virginia Beach. No experience necessary – we provide comprehensive training!
What We Offer:
- Competitive salary + performance bonuses
- Comprehensive benefits package (health/dental/vision)
- Career advancement opportunities
- Positive team environment
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and empathetically
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response times and resolution rates
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Availability for flexible shifts (including weekends)