Job Description
Join our award-winning call center team in Columbus! We're seeking motivated individuals to launch their careers in customer service with comprehensive paid training. No experience necessary – we provide all tools for success. Enjoy competitive pay, benefits, and growth opportunities in a dynamic, supportive environment. Start your journey today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries, issues, and complaints efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and volume
- Collaborate with team members to improve service
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong communication skills (verbal/written)
- Basic computer proficiency
- Ability to work flexible shifts
- Positive attitude and problem-solving mindset
- Reliable transportation to Columbus office
- Pass background check and drug screen