Job Description
Join our award-winning team at CustomerFirst Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level careers in customer service. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a vibrant team environment. Perfect for recent graduates or career changers looking to launch their professional journey. Apply today to secure your spot at our Raleigh event!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions in CRM systems with accuracy
- Meet/exceed performance metrics (call time, quality scores)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable transportation for event attendance
- Passion for helping others and delivering excellence