Job Description
Join Sacramento's leading customer service team at our exclusive hiring event! We're seeking motivated entry-level professionals to deliver exceptional support experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. No experience required – we provide full training!
Why Join Us?
- Competitive hourly wage + performance bonuses
- Comprehensive health/dental/vision benefits
- Clear career advancement paths
- Modern downtown Sacramento office
- Collaborative team culture
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions accurately in CRM systems
- Escalate complex issues to senior team members
- Maintain detailed knowledge of products/services
- Meet/exceed performance metrics (CSAT, FCR)
- Collaborate with cross-functional departments
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- 0-2 years customer service experience
- Strong verbal/written communication skills
- Proficient with Microsoft Office Suite
- Ability to multitask in fast-paced environments
- Empathetic problem-solving approach
- Reliable transportation for on-site work
- Positive attitude and team player mentality