Job Description
Join Our Team at the Sacramento Hiring Event!
Are you ready to launch a career in Customer Service? Connective Solutions is currently hosting a Hiring Event in Sacramento, CA, and we are seeking energetic, motivated individuals to join our elite support team. We are looking for entry-level talent who are ready to learn, grow, and make a difference for our clients.
Whether you are new to the workforce or looking for a career change, this is your opportunity to work with a top-tier company that values your potential. No prior experience is necessary; comprehensive training will be provided upon your arrival.
Why Join Us?
- Competitive hourly wage starting at $17.00
- Full benefits package upon hiring
- Career growth opportunities within the company
- Supportive and collaborative work environment
Responsibilities
- Respond to inbound customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer issues and complaints with patience, empathy, and effective problem-solving skills.
- Accurately document customer interactions and account information in our CRM systems.
- Assist customers with product information, order status, and billing inquiries.
- Collaborate with team leads to ensure high standards of service delivery.
- Identify opportunities to upsell products or services where appropriate.
Qualifications
- High school diploma or GED equivalent (required).
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed (40+ WPM).
- Strong customer service orientation and ability to remain calm under pressure.
- Willingness to work flexible hours, including evenings and weekends.
- Valid ID and proof of eligibility to work in the United States.