Job Description
Join our award-winning customer service team at the upcoming Wichita Hiring Event! We're seeking passionate individuals to deliver exceptional experiences for our Fortune 500 clients. No experience? No problem! We provide comprehensive training and career advancement opportunities. Enjoy competitive pay, benefits, and a supportive team environment. Secure your spot today!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions accurately in CRM systems
- Collaborate with technical teams for complex issues
- Meet/exceed performance metrics for quality and speed
- Identify upsell opportunities to enhance customer satisfaction
- Participate in weekly training sessions
- Maintain positive brand representation
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency (MS Office, browsers)
- Ability to work flexible shifts
- Customer service mindset with empathy
- Willingness to learn new technologies
- Reliable transportation for on-site work