Job Description
Are you a tech-savvy teen looking to break into the IT industry? Philly Tech Hub is hiring an Entry-Level IT Help Desk Support in Philadelphia, PA. This is the perfect opportunity for high school students or recent graduates to gain hands-on experience in a dynamic tech environment while earning a competitive wage.
We are looking for motivated individuals who love solving problems and learning new things. If you have a knack for computers and a friendly attitude, we want to hear from you!
What you'll do:
• Troubleshoot basic hardware and software issues for staff members.
• Assist users with email setup, printing, and network connectivity.
• Maintain a clean and organized IT workspace.
• Document technical issues and resolutions in our ticketing system.
• Participate in team meetings and training sessions.
Requirements:
• Must be a current high school student or recent graduate (16+ years old).
• Basic understanding of computers, tablets, and smartphones.
• Strong desire to learn and problem-solve.
• Excellent communication and customer service skills.
• Must be reliable and punctual.
We are looking for motivated individuals who love solving problems and learning new things. If you have a knack for computers and a friendly attitude, we want to hear from you!
What you'll do:
• Troubleshoot basic hardware and software issues for staff members.
• Assist users with email setup, printing, and network connectivity.
• Maintain a clean and organized IT workspace.
• Document technical issues and resolutions in our ticketing system.
• Participate in team meetings and training sessions.
Requirements:
• Must be a current high school student or recent graduate (16+ years old).
• Basic understanding of computers, tablets, and smartphones.
• Strong desire to learn and problem-solve.
• Excellent communication and customer service skills.
• Must be reliable and punctual.
Responsibilities
- Troubleshoot basic hardware and software issues for staff members.
- Assist users with email setup, printing, and network connectivity.
- Maintain a clean and organized IT workspace.
- Document technical issues and resolutions in our ticketing system.
- Participate in team meetings and training sessions.
Qualifications
- Must be a current high school student or recent graduate (16+ years old).
- Basic understanding of computers, tablets, and smartphones.
- Strong desire to learn and problem-solve.
- Excellent communication and customer service skills.
- Must be reliable and punctual.