Job Description
Join our dynamic team at Urban Retail Group as an Entry-Level Weekend Customer Service Associate! This flexible weekend shift position is perfect for students, career changers, or anyone seeking work-life balance. You'll be the face of our brand, delivering exceptional service while developing valuable retail and customer experience skills. Enjoy competitive pay, weekend scheduling, and opportunities for advancement within our growing company.
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Stock shelves and maintain organized display areas
- Assist with inventory management and stock rotation
- Resolve customer inquiries and escalations professionally
- Collaborate with weekend team members to achieve sales targets
- Adhere to all safety and operational protocols
Qualifications
- No prior experience required - training provided
- High school diploma or equivalent (current students welcome)
- Availability for weekend shifts (Sat/Sun 8am-5pm)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction processing
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and customer-first mindset
- Reliable transportation to NYC location