Job Description
Join our dynamic team as an Entry Level Weekend Customer Service Specialist where flexibility meets career growth! We're seeking motivated individuals to deliver exceptional customer experiences during weekend shifts in Georgia, VA. Perfect for students, career changers, or those seeking work-life balance, this role offers competitive compensation and a supportive environment where your contributions make a real impact.
At FlexiStaff Solutions, we invest in our people through comprehensive training and clear advancement paths. Enjoy weekends off during weekdays while gaining valuable skills in communication, problem-solving, and client relations. If you're ready to launch your career with a company that values flexibility and professional development, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve product/service issues using established protocols and documentation tools
- Process transactions and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to company policies while maintaining high customer satisfaction metrics
- Contribute to weekend team goals and performance benchmarks
- Identify and escalate complex issues to senior support staff
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Strong verbal communication and active listening skills
- Ability to work independently and collaborate in team settings
- Proficient with basic computer applications and technology
- Reliable weekend availability (Saturday/Sunday shifts)
- Customer service experience preferred but not required
- Positive attitude and problem-solving aptitude
- Must pass background check and drug screening