Job Description
Join our dynamic team and kickstart your career with an immediate start weekend shift position! Oakland Community Services is seeking motivated Entry-Level Customer Service Specialists to deliver exceptional support to our diverse community. This role offers flexible weekend hours, comprehensive on-the-job training, and a pathway to professional growth. Perfect for students, career changers, or anyone seeking a rewarding part-time opportunity with no prior experience required.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with empathy and professionalism
- Process transactions, resolve billing issues, and update customer records accurately
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to company policies while maintaining high customer satisfaction standards
- Participate in ongoing training to enhance product knowledge and service skills
- Support weekend events and community outreach initiatives as needed
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Ability to work weekends (Saturdays and Sundays) and holidays
- Basic computer proficiency with Microsoft Office Suite
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation and punctuality
- Positive attitude and eagerness to learn