Job Description
Join FlexCare Solutions and enjoy the perfect work-life balance with our weekend-focused part-time roles! We're seeking energetic Customer Service Associates to deliver exceptional experiences during peak weekend hours. This position offers fixed Saturday/Sunday shifts with no weekday obligations, allowing you to maintain your weekday commitments while earning competitive pay. Benefit from a supportive team environment, comprehensive training, and opportunities for advancement within our growing healthcare services company.
Why FlexCare Solutions?
- Predictable weekend scheduling (6 AM - 2 PM or 2 PM - 10 PM)
- Comprehensive paid training
- Employee wellness benefits
- Referral bonus program
Responsibilities
- Provide exceptional customer support via phone, email, and in-person inquiries
- Manage appointment scheduling and patient registration systems
- Resolve billing inquiries and insurance documentation
- Maintain accurate patient records in electronic health systems
- Collaborate with healthcare teams to ensure seamless patient experiences
- Adhere to HIPAA compliance and confidentiality protocols
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or healthcare experience
- Proficiency with Microsoft Office and scheduling software
- Excellent communication and conflict resolution skills
- Ability to work independently and as part of a team
- Flexible availability for weekend shifts (Saturdays/Sundays)
- Basic medical terminology knowledge (certification a plus)